Engagement in the Post-COVID World

Since the start of the COVID-19 pandemic, businesses, community groups, councillors and MPs (and more) have had to learn how to engage in new ways. As we enter into a post-COVID environment, it is important to implement blended engagement techniques, applying the digital skills developed since the start of the COVID-19 pandemic.

This guidance outlines the steps to follow to help ensure engagement remains consistent, accessible and far-reaching.